Privacy Policy

This Privacy Policy describes how kyleagh collects, uses, and protects your personal information. We are committed to safeguarding your privacy and handling your data with the utmost care and transparency.

Information We Collect

We collect various types of information to provide and improve our services related to Irish national parks and senior-friendly hiking guides. This includes:

• Personal information you voluntarily provide, such as your name, email address, and phone number when you contact us or subscribe to our guides
• Information about your visits to our website, including pages viewed, time spent, and the paths you explore
• Device information such as your browser type, operating system, and device identifiers
• Location data when you grant permission, helping us provide relevant trail recommendations
• Information about your interests in specific trails like Ballycroy boardwalks, Connemara Diamond Hill, or Burren National Park loops

How We Use Your Information

We use the information we collect to deliver personalised hiking guides and enhance your experience exploring Ireland's national parks. Specifically, we:

• Provide customised trail recommendations based on your accessibility needs and fitness level
• Send you updates about new guides, seasonal trail conditions, and accessibility improvements
• Respond to your inquiries and provide customer support regarding our services
• Analyse usage patterns to improve our website functionality and content quality
• Ensure the safety and security of our platform and prevent fraudulent activity
• Comply with legal obligations and protect our rights

Your Privacy Rights

We respect your privacy rights and provide you with control over your personal information. You have the right to:

• Access all personal data we hold about you and receive a copy in a portable format
• Correct any inaccurate or incomplete information you have provided
• Delete your personal information, subject to certain legal obligations
• Opt-out of marketing communications while maintaining access to essential service updates
• Withdraw consent for specific data processing activities at any time
• Lodge a complaint with the relevant data protection authority in Ireland

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience and gather analytics about how you interact with our trail guides. Cookies help us remember your preferences, such as favourite parks or accessibility settings, and enable us to track which routes like Diamond Hill or the Burren loop are most popular among our senior visitors.

We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device to personalise future visits. You can control cookie settings through your browser preferences, though some features may be limited if cookies are disabled. For detailed information about cookies, please refer to our dedicated Cookie Policy.

Data Security

We implement robust security measures to protect your personal information from unauthorised access, alteration, or disclosure. Our security practices include encryption of sensitive data in transit, secure server storage, regular security audits, and restricted access to personal information on a need-to-know basis. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security of your data.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfil the purposes outlined in this Privacy Policy. Account information is retained for the duration of your membership, and usage data is typically retained for up to two years for analytics purposes. You may request deletion of your data at any time, subject to legal retention requirements.

Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share limited information with trusted service providers who assist us in operating our website and delivering our services, such as hosting providers and analytics partners. All third parties are bound by confidentiality agreements and are permitted to use your information only as necessary to provide services to us.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services following such notification constitutes your acceptance of the revised policy.